If this is your first visit to the BackCare Clinic the answers to these most frequently asked questions (FAQs) may help you.
If you have had treatment elsewhere these FAQs may help you understand the different approach to treatment at the BackCare clinic.
If you have any additional questions do not hesitate to phone us on 01379 870707 or Book a FREE CONSULTATION where you can discuss your symptoms and find a solution to your individual circumstances.
What should I wear?
It is usually necessary to ask you to remove some items of clothing to expose your back for examination and treatment. For your comfort you may wish to wear loose clothing such as tracksuit bottoms (leggings for women) or shorts so you can be examined and treated without removing these.
If you have any special concerns over what you need to wear or will be asked to remove please contact the clinic before your consultation or ask when you first enter the consulting room.
If you wish you can ask for a chaperone or bring a friend or relative to you consultation.
Can I have an urgent appointment?
If we know you are in urgent need, we will do our utmost to see you as soon as we can. Call the clinic and explain your situation or ask to speak to Nic directly.
On the rare occasion that it is impossible to see you on the same day it may be possible to give you advice over the phone to ease your pain.
How long is an appointment?
There is no fixed amount of time for an appointment although they are generally in the region of
45-60 minutes for your first consultation and treatment and 30-45 minutes for following appointments.
Some appointments may be shorter as it is possible to over treat a condition. Rest assured that the best possible treatment for your individual circumstances will be given at all times.
How long will it take to get better?
Your rate of recovery will depend on several factors including your age, general health, sensitivity to treatment, type of work, as well as your condition. As a general rule most patients will see relief from their symptoms in 3-4 treatments.
Needless to say those patients that are pro-active in their treatment and who follow the advice given to accompany their treatment generally progress better.
Can I phone between treatments?
Of course you can. If you have any new problems or concerns between treatments it is better that you phone than be anxious or suffer in silence. If it is impossible to talk to you when you phone your call will be returned as soon as possible.
Is it necessary for patients to see their GP first?
It is not necessary to visit your GP first. If there is any reason for your GP to be contacted you will be asked first.
Can patients comment on the quality of service?
Your comments, good or bad, are always welcome. If you have any problems these should be made known at the earliest opportunity. Whenever possible your feedback will be acted on.
You can contact Nic on 01379 870707 or 07802 185504 or email email@example.com